Roanoke Refuge

What to Expect

What treatment at Roanoke Refuge actually looks like.

For the client about to walk through the door, and for the family member who will be waiting at home that evening. An honest, specific walk-through of PHP and IOP, day by day, week by week.

The bottom line

What to expect in PHP and IOP.

  • The first week is about orientation and building the therapeutic relationship. You will meet your therapist, join your first groups, and learn the pace of the day.
  • Group therapy is structured and clinically facilitated. You share what you choose to share; confidentiality is structural and non-negotiable.
  • Two programs, same clinical care, different intensity: PHP (25+ hours weekly) and IOP (9+ hours).
  • A return to use during treatment is a clinical event, not discharge cause. The team assesses what happened and adjusts the plan rather than ending care.
  • Free insurance verification happens before any clinical commitment. Aftercare planning is built into the treatment plan from day one.

Most Of The Fear Is Not Knowing

Most of the fear about treatment comes from not knowing what it actually looks like. People walking into Roanoke Refuge from Roanoke City, Salem, Cave Spring, or one of the rural counties imagine all kinds of things:

  • Forced confessions in front of a room.
  • Confrontational interventions like the ones on television.
  • Rooms full of strangers being asked to share painful secrets.
  • A loss of personal autonomy.

Some of those images come from outdated treatment models. Some come from television. The reality of modern, evidence-based outpatient treatment is different from most of those images, and being specific and honest about what your experience will actually look like is one of the most useful things we can do for you before you arrive.

Our treatment approach describes the clinical model behind what you will experience, and our admissions process walks through how treatment begins step by step. What follows is what happens once you are in the program.

The First Week

A Typical Day

Two programs. The same clinical care, paced for where you are.

If you have been picturing a clinical assembly line, please put that picture down. The daily order may shift to match the cohort's clinical work, but the core elements are consistent across the week.

PHP

Full-Day Outpatient

Approximately five hours, five days a week. More like a workday with structured purpose than a hospital shift.

  • Morning check-in: 15 minutes
  • Process group therapy: 60 minutes
  • Psychoeducation group: 60 minutes
  • Individual therapy: 45 to 60 minutes, several times weekly
  • Lunch break: 30 to 45 minutes
  • Specialty or skills group: 60 minutes
  • Afternoon wrap-up: 30 minutes

IOP

Part-Day Outpatient

Shorter and more concentrated. Nine or more hours weekly across three or more days.

  • Group therapy: 90 to 120 minutes
  • Individual therapy: Weekly or as clinically indicated
  • Drug screening: Regular intervals across the week
  • Case management: Employment, housing, legal, insurance

What Group Therapy Is and Is Not

Group therapy is the part of treatment clients dread most before they walk through the door, and the part most of them tell us mattered most by the time they walked back out. We want to name the fear before we dismantle it.

The group is not a circle of people being interrogated. It is not a shaming session. It is a clinically facilitated therapeutic group in which a licensed clinician guides a structured but organic process among a small group of people who are at various points in their own recovery. You share what you choose to share. Confidentiality is structural and non-negotiable. What is shared in group stays in group.

The clinical evidence on group therapy is strong, and the lived experience is stronger. The group does several things individual therapy alone cannot replicate:

  • It reduces shame and isolation.
  • It builds peer accountability.
  • It creates belonging.
  • It rehearses recovery dynamics in real time inside relationships with other people.

The work that happens in a well-run process group is among the most powerful in modern addiction treatment.

What Clients Often Say About Treatment

  • "I was terrified to come and now I am glad I did."
  • "I thought everyone would judge me. Nobody did."
  • "I did not expect to learn so much about what has been driving my use."
  • "The group work is the part that is helping me the most."
  • "I have not felt this understood in years."

Those are paraphrased composites of what clients commonly tell us. Specific testimonials with named clients are not posted publicly without written consent and will appear when the design team can place them with the proper authorizations in place.

What Is Expected of You

  • Attend every scheduled session: Unless you are genuinely ill or facing an emergency. Consistent attendance is the strongest single predictor of treatment outcome across the research.
  • Be honest: With your therapist, in group, and with yourself. Honesty is the operational currency of the clinical work, and the absence of it makes the work impossible.
  • Remain substance-free while in programming: Monitored with drug screening as part of the standard treatment structure.
  • Treat fellow clients and staff with respect: The group is a clinical community, and the standard of conduct that protects that community is non-negotiable.
  • Do the work between sessions: Recovery happens in the hours between groups as much as during them. The coping software gets tested in the actual life you return to each evening.

What to Expect From Family Involvement

Addiction consumes the entire family, and recovery is most durable when the family is allowed to be part of the work. Family involvement is a clinical priority at Roanoke Refuge, not a sidebar. With your consent, family members participate in family therapy sessions and family education across the course of treatment. The Family Program details the structure of that work. For people who prefer not to involve family, the choice is yours, and the clinical work proceeds without family participation when that is the right call.

What to Expect at Discharge

The worry families bring into the last week of treatment is what happens after. We hold that worry with you the entire way through. Treatment does not end with a graduation ceremony and a list of phone numbers. Aftercare planning begins on day one and is finalized in the week before discharge.

By the end of treatment, you will have a specific continuing-care plan that names:

  • The next outpatient counselor.
  • The peer support contact.
  • The recovery community meeting schedule.
  • Any sober living arrangements if needed.
  • The psychiatric follow-up if applicable.
  • Any continuing MAT services.

The plan is built with you, not handed to you.

Frequently Asked

The questions clients carry before they arrive.

If your question is not here, the admissions team will walk through what your specific experience in PHP or IOP will look like during the first call.

Do I have to talk about everything in group?

No. You share what you choose to share. The group is structured to respect each client's pace, and the clinical work does not require disclosure beyond what you are ready to bring.

What if I do not feel ready to engage in group on day one?

Nobody is. We want to put that down as a baseline. That is the most common experience, and the program is built around it. You are not expected to be a polished group member on day one. The work builds across the weeks of the program, and the engagement deepens as the therapeutic relationships do.

What if I miss a session?

Consistent attendance is important and is the strongest predictor of outcome. Genuine illness or emergencies happen, and the team works with you on a make-up plan when possible. Patterns of missed attendance are addressed clinically because they often signal something the treatment plan needs to address.

What happens if I relapse during treatment?

This is the fear most clients carry in silence, and we want to answer it directly. A return to use during treatment is a clinical event, not a reason for automatic discharge. The team assesses what happened, reviews the treatment plan, and adjusts the level of care if needed. The response is clinical, not punitive. Nobody is thrown out for relapsing.

What happens after discharge?

Aftercare planning is built into the treatment plan from day one. By the end of the program, you will have a specific continuing-care plan with the next outpatient counselor, peer support contact, recovery community schedule, and any other supports identified by name and detail.

When You Are Ready

Take The First Step. The Team Takes It With You.

You take the first step. The team takes it with you from there. The next step is a confidential conversation with our admissions team. Free insurance verification happens before any commitment is made, and the admissions team walks through what your specific experience in PHP or IOP will look like during the first call.

State Licensed
42 CFR Part 2
Evidence-Based
Trauma-Informed

References

(4 sources)
Show
  • American Society of Addiction Medicine. (n.d.). About ASAM and the ASAM Criteria. asam.org
  • National Institute on Drug Abuse. (2024). Advancing addiction science. nida.nih.gov
  • Substance Abuse and Mental Health Services Administration. (2024). National Survey on Drug Use and Health (NSDUH). samhsa.gov
  • National Institute on Alcohol Abuse and Alcoholism. (2024). Alcohol facts and statistics. niaaa.nih.gov
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